Latest News

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"QUESTIONS AND ANSWERS (Q & A) ABOUT ENCOUNTER FORM" PAMPHLET IS NOW AVAILABLE ONLINE

The Q & A Pamphlet is intended for primary healthcare (PHC) physicians and is based on their inquiries regarding completion of “Form 002” (Encounter form). This form is used for reporting patient encounters at PHC facilities, and, along with enrollment data, is part of the MIDAS-3 automated health management information system. Starting from January 2010, the Encounter form was introduced by the Ministry of Health of the Republic of Armenia (MOH), with the support from the USAID Primary Healthcare Reform Project (PHCR), at all facilities providing PHC services in the country. The form is a specific tool for evaluating provider performance, improving and controlling the quality of provided services. In addition, the Encounter form allows for monitoring and improving the efficiency of the current system of facility funding and provider remuneration, as well as introducing incentive payment mechanisms.

The Pamphlet takes into account expertise of the Working Group (comprised of representatives from Yerevan Healthcare Department, RA Anti-Epidemic Inspection, PHC facilities, RA MOH State Health Agency, RA MOH PHC Division) formed based on RA MOH Decree No 287-A to develop reporting form on performance of PHC providers.

The Pamphlet is available on PHCR web site, as well as on MIDAS-3 user web site.


PHCR and MOH/SHA Launch an On-line Help Web Site for MIDAS-3 Users

On January 25, 2010, PHCR and the State Health Agency of the Ministry of Health of Armenia (MOH/SHA) launched an on-line help web site for users of MIDAS-3 – a new automated nationwide healthcare management information system (HMIS) that combines parts of the open enrollment system and the patient encounter system.

The web site that was developed by PHCR and MOH/SHA is located at http://midas.dkhachatryan.net/. It currently allows the users to download MIDAS-3 system user manual, administrator manual, and MIDAS-3 client application. It also provides links for downloading utility programs that are required for MIDAS-3 operation (prerequisite software). In addition, it has a section for reporting MIDAS-3 problems identified by the users, which is managed at the central level of MOH/SHA, and for solutions in the format of instructions or small utility tools to be used by both users and site administrators for fixing the problems. Another important section of the website is the feedback section, which contains contact information of responsible people in Yerevan and marzes who can address technical and other issues regarding MIDAS-3 system. The site is being regularly updated and improved.

MIDAS-3 is one of the four pillars (together with open enrollment, pay for performance, and quality assurance, and serving as their merging point) of the reform process that MOH is implementing with PHCR support. It was developed by PHCR and MOH/SHA through Yerevan Computer Research and Development Institute (also known as the Mergelyan Institute) to replace the existing AGAT and MIDAS-2 systems. MIDAS-3 is installed at three levels: facility, regional, and national/central. To support MIDAS-3 operation, PHCR has conducted several large-scale training courses for computer operators, managers and other staff of all PHC facilities, regional health authorities and SHA offices countrywide.

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Project Overview

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Primary Healthcare Reform Project is a five-year (2005-2010) program funded by the United States Agency for International Development (USAID) under contract awarded in September 2005 to Cardno Emerging Markets USA, Ltd. (Cardno). The primary objective of the Project is the increased utilization of sustainable, high-quality primary healthcare services in Armenia.

The Project is implemented in Yerevan and marzes according to the roll-out plan.

All PHCR Project activities are grouped into six core components:

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