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15:46
07.09.2010
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Q & A

On this page you will find answers to questions most commonly asked regarding primary healthcare and, in particular, the newly introduced open enrollment system.

If you have a question that is not listed below, please feel free to send it to us via our Contact Us page. Thank you.



Read answers to all questions



1. What is PHC? >>>

2. What is the scope of primary health care (PHC)? >>>

3. How can I learn more about the free PHC services? >>>

4. What are the objectives of the PHC system? >>>

5. How does the PHC system differ from the secondary level? >>>

6. Who is a PHC service provider? >>>

7. Which are the advantages of the PHC system? >>>

8. Why does the Government place so much emphasis on the PHC system? >>>

9. Are Armenian residents entitled to choose their PHC physicians? >>>

10. How does open enrollment differ from the way PHC services were organized in the past? >>>

11. How many PHC physicians can an Armenian resident choose, enroll with and thus get state-funded outpatient services? >>>

12. Whom should I choose? >>>

13. Do any restrictions apply to the choosing of a PHC physician? >>>

14. As an Armenian resident, what am I expected to do during the open enrollment process? >>>

15. What kind of documents do I have to submit to enroll with a PHC physician? >>>

16. Can I change the PHC physician I enrolled with and how long after I registered? >>>

17. Are there any criteria that I can keep in mind while choosing a PHC physician? >>>

18. How would PHC service be provided if a patient needs it but for whatever reason hasn’t enrolled with a PHC physician? >>>

19. How is PHC service provided to the citizens of other countries who temporarily live in Armenia? >>>

20. How is PHC service provided to those citizens of Armenia who lived outside Armenia for some time and have now come back for temporarily or permanent residence? >>>

21. How is the PHC service provided to those citizens of Armenia who temporarily live in a place other than their official place of residence? >>>

22. How is open enrollment carried out in rural areas? >>>

23. Which outpatient services are free? >>>

24. Are special and expensive examinations free? >>>

25. Is dental health service free? >>>

26. Where can one get free dental health service? >>>

27. Is obstetrical-gynecological service free? >>>

28. Where can one get free obstetrical-gynecological service? >>>

29. Which services are fee-based on the primary level? >>>

30. What can I do if my right to get free PHC services was violated? >>>


You can address any issues related to primary healthcare services by calling one of the following telephone numbers:

Ministry of Health Hot Line (374 10) 52 88 72
Yerevan municipality Health and Social Security Department (374 10) 51 42 58
Aragatsotn marzpetaran Health and Social Security Department (0-232) 3-31-70
Ararat marzpetaran Health and Social Security Department (0-235) 2-23-16
Armavir marzpetaran Health and Social Security Department (0-237) 6-42-39
Gegharkunik marzpetaran Health and Social Security Department (0-264) 2-22-16
Lori marzpetaran Health and Social Security Department (0-322) 2-02-56
Kotayk marzpetaran Health and Social Security Department (0-223) 2-37-58
Shirak marzpetaran Health and Social Security Department (0-312) 3-03-88
Syunik marzpetaran Health and Social Security Department (0-285) 6-35-10
Vayots Dzor marzpetaran Health and Social Security Department (0-281) 2-43-03
Tavush marzpetaran Health and Social Security Department (0-263) 3-22-45


Opinion Survey
Have you selected your PHC physician and have you enrolled yet?
Yes, I have enrolled with the physician of my choice
I have not selected my physician yet
No, but I plan to enroll shortly
No, and I do not plan to enroll
Why should I choose a physician?
 
  
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  Agency for International Development or the United States Government.
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